FAQs
If you're just starting or looking for advanced tips, discover answers to frequently asked questions about Compass
- How accurate is the posted speed limit reported?
- Are Dash Cameras Available?
- Where do I plug in my device?
- If your vehicle's dashboard displays an alert after plugging in an OBD device
- How do I log in?
- How do I access my account?
- Experiencing Excessive or False Harsh Event Alerts
- Why Does My Vehicle Sometimes “Jump” or "Lag" on the Map?
- How Can I Route a Trip in Compass?
- Difference Between Speeding, Speeding Threshold, and Max Speed
- Will my vehicle details automatically populate, or do I need to enter them manually?
- How do I customize my vehicle settings?
- Why isn’t my odometer updating?
- How to Update your Vehicle to Calculated?
- How do I invite a driver?
- How will I know which driver was in each vehicle?
- If my drivers share vehicles, will I be able to know which trips were taken by each driver?
- Why is my Driver Portal not displaying correctly
- What is "Listen Mode"?
- Will the OBD device affect my vehicle’s battery?
- Alert Definitions
- How do I set up alerts & notifications?
- What causes an alert for high-impact driving event?
- How do I run reports?
- What do the reports are built into Compass?
- My vehicle maintenance is blank, why?
- How do I create a custom maintenance schedule?
- What are Geofences?
- How do I create a Geofence?
- What are Points of Interest?